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FAQ

Order and Payment

How long will my orders take?

When I put something in my shopping cart, does it mean the items are available.

I put the wrong address address, Help! / How do I cancel or amend my order?

Return and Refunds

What if I want to return/refund/exchange an item?

When are refunds appearing back in your bank account?

Are refunds available for sizing issues of shoes? What about quality issues?

Shipping

Is Shipping Free? Is it trackable?

Where will you ship my purchases from?

Will my entire order arrive at the same time?

Do you ship to a P.O Box?

What about possible custom fees in my country?

Product Questions

Did you kill animals to use their skin on your leather products?

SHOES. How do I measure my size? Are they shipped in boxes?

Is gift wrapping available ?

Privacy and Terms of Service

What personal information is collected?

How is my personal information safeguarded?

Privacy Policy

Terms of Service

Customer Service

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